Data policy

The purpose of this section is to inform users as precisely and clearly of the processes to which their personal data may be subjected when they visit the web site.

The BRAINPlug data policy has been adapted according the EU- GDPR regulations.

Who is responsible for the Data collection on this web site

The responsible internal data managing entity in case of any type of user questions :

BRAINPlug S.à.r.l

2 Gilsduerferstrooss
L-9366 Ermsdorf, Luxembourg.
00352 621 498 960

The internal data protection officer

Jerome Houdremont

2 Gilsduerferstrooss
L-9366 Ermsdorf, Luxembourg.
00352 621 498 960

Data collection on our website

The communication of personal data is not a condition for accessing and using the web site or any of its sections. Furthermore, no personal information will be collected without the users’ knowledge, particularly during their navigation through the web site.

How do we collect your data ?

The information which BRAINPlug may collect are provided by the forms or surveys voluntarily completed by each user, for purposes like information requests about BRAINPlug services, project request and any type of other topic related to our clients needs in relation with our business model. 

To this end, the data provided in the forms are effectively collected by BRAINPlug only after the user’s validation of the form, which is the equivalent to the user’s express consent with our data policy. 

Each form requires only the necessary date for the specific purpose, particularly the holder’s identity (last and first names), e-mail address and professional capacity  if applicable as well as the topic of contact. Each form specifies which data must be provided to send the form.

These conditions also apply to any other contact and request form found on the web site.

By sending this contact form to our team, you agree with our data policy and the purposes, and duration of the data storage.

Other types of data are collected automatically by our it systems when you visit the website. These can be primarily technical data such as related to the different browsers and operating systems you are using by accessing to the site. These data are collected automatically as soon as you enter our website.

Data storage

The data we are collecting are stored within the European economic space on secured servers. The managing external party of these servers is : Host Europe GmbH, Hansestr. 111, D-51149, Allemagne.

All data collected through the forms shall be used by BRAINPlug to respond to the users and client requests. Therefore, the time during which they are to be kept is limited to the realization of the object of the request (submission of a request, length of a campaign, after sales support, research,…).

As regards the data of the authors of future Blog comments, BRAINPlug shall keep them for the term legally called for, to meet its obligations as web site publisher offering a space where users are invited to express themselves.

It is expressly stated that all data are collected by BRAINPlug.

BRAINPlug commit not to transfer or yield the data collected from users to any other third party, nor to use said data for other purposes without the users’ previous authorization.

BRAINPlug may be compelled to reveal any content to comply with applicable laws, particularly as part of legal proceedings, to respond to claims and/or suits, without this list being exhaustive.

BRAINPlug takes all possible measures to ensure the security of the data, and to avoid any disclosure to third parties; as such, it may be called upon to forward the data to a technical service provider known as a “trusted third party”. However, it cannot obviate all the risks inherent to the use of the Internet.

Data send via this contact forms will be  processed only with your consent. You may revoke your consent at any time via informal email. 

The data processed before we receive your request may still be legally processed.

How your data is used ?

Some type of the data is collected to ensure the proper functioning of the web site. Other type of data can be used to analyze how visitors use the site.

What rights do you have concerning your data?

All users communicating their personal data through any of the forms enjoy the:

  1. Right of access

You may obtain a communication concerning the data concerning you and verify their accuracy;

  1. Right of correction

In the event of any inaccuracy in this information, you may require that they be corrected, completed, or deleted;

  1. Right of deletion

you may require that your data be deleted.

These rights may be exercised upon simple written request, sent by e-mail to the, or by postal service to :

BRAINPlug Sàrl,
2 Gilsduerferstrooss,
L-9366 Ermsdorf,Luxembourg.
00352 621 498 960

  1. Right of complaint 

You have also the right to complain and send your complaint to the competent regulatory authorities.


Commission nationale pour la protection des données

1, avenue du Rock’n’Roll
L-4361 Esch-sur-Alzette
Tél. : (+352) 26 10 60 -1


The BRAINPlug web site uses “cookies” to get and record certain information in relation to user behavior. Cookies are designed solely to grant recurrent users an adapted access. They are designed to help us recognize you as a prior user of the site, to offer you a better adapted, more personalized service, and thus increase your pleasure when visiting the web page again.

The cookies used cannot extract any personal information from your hard drive allowing you to be identified in any manner other than as cookies, nor can they transmit any computer virus. 

The cookies allow us, for example, to personalize the home pages by saving the preferences you might have indicated at the time of a previous visit of our web site. They can secure your password, identify the web site sections you visited, or follow the evolution of your preferences. 

Our cookies may collect a domain name and follow your progress through our web sites. We use these cookies solely to gather the information mentioned in this Charter; in no manner whatsoever do they gather any information of a personal or nominative nature which might permit identifying you without your consent.

To measure your interest in our web page’s various sections, we reserve the right to perform a behavior analysis of web page users. Any information gathered at this time shall be used solely to improve the web page’s contents, to increase the users’ enjoyment while navigating through the web page, and to personalize the page contents and/or presentation.

You may intervene at the cookie level. By modifying your browser’s configuration (generally in the “Tools” menu, under the heading “Privacy” or some such equivalent), you may: accept all cookies, be notified when a cookie is activated, or reject all cookies. However, in the latter case, you are likely to encounter difficulties in navigating through the Web page under optimal conditions

SSL or TLS encryption.

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content. You can identify a SSL or TLS connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

© BRAINPlug 2018

© 2018

Data policy

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